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Anzine321's avatar
Anzine321
Icon for Altocumulus rankAltocumulus
May 22, 2024

failed: Cannot contact any KDC for realm

Hi  i have a case authentication AD failed. i have deployed APM SSO and sometime login success and sometime failed, i checked test connection and adtools is ok, and dump to AD compare dump both succ...
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donald795's avatar
donald795
Icon for Nimbostratus rankNimbostratus
May 22, 2024

Hello,

to troubleshoot inconsistent AD authentication with APM SSO, check F5 and AD server logs for errors, ensure network connectivity verify APM configuration synchronize indigo credit card system clocks and use adtools to test AD connections. Capture traffic with tools like Wireshark and enable detailed logging on F5 for more insights. Review group policies and security settings on AD and consult F5 and microsoft documentation for specific troubleshooting steps.

  • Anzine321's avatar
    Anzine321
    Icon for Altocumulus rankAltocumulus
    May 24, 2024

    Hi

    i used adtools morethan 3 times  and connections success. i have no idea why authentication intermittent through apm.

    dump to authentication during failed and did not find anything capture