Forum Discussion

Abdel_Sagher's avatar
Abdel_Sagher
Icon for Nimbostratus rankNimbostratus
May 22, 2020

SSL certificate export greyed out !

Hi,

 

I tried to export an SSL certificate from the Traffic Certificate list clicking on the Cert but the export button and all other buttons under the Cert and all other certs are greyed out, I'm using Admin user with full access, anyone encountered this issue before ?

 

Regards,

-Abdel

 

 

  • Hello,

    Are you surfing on same partition of certificate and key to export?

    You can check it in combobox at upper right corner of screen.

    E.g.

    Your are in "PartitionA" view and are trying to export a "Common" partition certificate.

    Different partition or "All [Read only]" should have same behavior.

     

    Regards.

  • Hi cjunior,

     

    Thank you for your reply, yes this was the case indeed, the Certs were uploaded to the common partitions while all other configs were on a different partition.

     

    Again many thanks,

    -Abdel

  • Hello,

    Are you surfing on same partition of certificate and key to export?

    You can check it in combobox at upper right corner of screen.

    E.g.

    Your are in "PartitionA" view and are trying to export a "Common" partition certificate.

    Different partition or "All [Read only]" should have same behavior.

     

    Regards.