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henriquemattos's avatar
henriquemattos
Icon for Nimbostratus rankNimbostratus
Feb 23, 2024

VPN prevents Apple's continuity camera

While running Big-IP Edge Client, it's common that I can't use the continuity camera feature, which allows an iPhone to be used as external camera to a MacBook. It does not work for Apple's native FaceTime, nor Microsoft Teams. This was working fine with F5Access though.

Is this a known issue? Can this be solved or worked around?

I'm currently on latest iOS (17.3.1) and macOS (14.3.1), and the feature works well when not connect to the VPN.

Thanks for any information or guidance.

Kind regards,
Henrique

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  • jimbrown1's avatar
    jimbrown1
    Icon for Mist rankMist
    Sep 30, 2024

    Yes, this is a known issue with the Big-IP Edge Client VPN. It seems to block Apple's Continuity Camera feature, so it doesn't work with FaceTime or Microsoft Teams. This wasn't a problem with F5Access.

    One workaround is to disconnect from the VPN when you need to use the Continuity Camera. Alternatively, you can try using the Scarlet iOS app, which offers a solution for this issue by managing VPN connections differently.