Unable to grant license key: Error 51092

Question

Hi,&nbsp;
after pasting the dossier to https://activate.f5.com/license/license.do I get this reply:&nbsp;
Unable to grant license key: Error 51092, This license has already been activated on a different unit. Please contact technical support for assistance &nbsp;
I had to reinstall the loadbalancer, since I got the underlying linux in such a state that it would not boot. I had naturally tried the license registration, but the phone home function was not working at that point.&nbsp;
how can we fix this licensing issue?&nbsp;
ilari&nbsp;

brad_parker · Answer

You will need to call support to have them allow the license to be re-activated.&nbsp;

ilari_mikkonen_ · Answer

Hi,&nbsp;
getting a new key solved the problem. Thanks!&nbsp;
ilari&nbsp;

jevonwu_265642 · Answer

Hi, ilari.  I am facing the same problem. Could you tell me where the  new key I can get ? Thanks a lot.

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Unable to grant license key: Error 51092

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