so I tried disabling TLS1 as suggested. The "tmm" command output is as follows:
[root@suwmt2lb01:Active] tmp tmm --clientciphers '!SSLv2:ALL:!DH:!ADH:!EDH:!MD5:!EXPORT:!DES:@SPEED:!TLSv1'
ID SUITE BITS PROT METHOD CIPHER MAC KEYX
0: 5 RC4-SHA 128 SSL3 Native RC4 SHA RSA
1: 47 AES128-SHA 128 SSL3 Native AES SHA RSA
2: 47 AES128-SHA 128 DTLS1 Native AES SHA RSA
3: 53 AES256-SHA 256 SSL3 Native AES SHA RSA
4: 53 AES256-SHA 256 DTLS1 Native AES SHA RSA
5: 10 DES-CBC3-SHA 192 SSL3 Native DES SHA RSA
6: 10 DES-CBC3-SHA 192 DTLS1 Native DES SHA RSA
The curious thing is that this did not seem to change anything as we were still observing the problem and even TLSv1 was still being used. Is that normal? Did I miss something?