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bigipjr28_13978's avatar
bigipjr28_13978
Icon for Nimbostratus rankNimbostratus
May 29, 2015

ssl_error_rx_record_too_long error

Hey guys,

 

Have issue where in our prod environment I get ssl_error_rx_record_too_long when using ff. This works in our staging environment but our in our prod env we get this error. I verified both certs we are using match staging and prod as well the ciphers. I also did a capture from my laptop and did see any issues during the ssl handshakes and or cipher exchange.

 

Has anyone experienced this before ?

 

Thanks

 

  • I also did a capture from my laptop and did see any issues during the ssl handshakes and or cipher exchange.

     

    didn't ssl handshake fail when getting ssl_error_rx_record_too_long error?

     

    • nitass_89166's avatar
      nitass_89166
      Icon for Noctilucent rankNoctilucent
      i found this from google but not sure if it is useful. Bug 935394 - Shaw.ca customers cannot use Facebook or Google TLS due to ssl_error_rx_record_too_long https://bugzilla.mozilla.org/show_bug.cgi?id=935394
  • I also did a capture from my laptop and did see any issues during the ssl handshakes and or cipher exchange.

     

    didn't ssl handshake fail when getting ssl_error_rx_record_too_long error?

     

    • nitass's avatar
      nitass
      Icon for Employee rankEmployee
      i found this from google but not sure if it is useful. Bug 935394 - Shaw.ca customers cannot use Facebook or Google TLS due to ssl_error_rx_record_too_long https://bugzilla.mozilla.org/show_bug.cgi?id=935394
  • 58296's avatar
    58296
    Icon for Nimbostratus rankNimbostratus

    How to fix ssl_error_rx_record_too_long in Firefox? Attempt HTTP: No proxy setting

    Update Firefox

    Disable Antivirus

    Open Firefox in safe mode

    Turn Off Firefox Add-ons

    Refresh the Browser

    Set security.tls.version.max to 0

    Use a VPN

    I found this solution here