Office 2016 Activation Prompt
Hello,
Our organisation implemented F5 APM as the IDP for O365, using the below guide:
Microsoft Office 365 SAML IdP (BIG-IP v11, v12, v13: APM) https://f5.com/solutions/deployment-guides/microsoft-office-365-saml-idp-big-ip-v11-apm
However, now users are getting an office activation prompt requesting to enter their email address to activate (which works successfully). Although, previously using ADFS this would not happen, as the Office 2016 client would auto sign in and activate without requiring any user interaction. We are using the Shared computer activation model for MS Office 2016.
From investigating the traffic flow, in our situation the MS Office client does not follow the redirection to the IDP URL during the activation process.
Has anyone else experienced this issue?
Thanks.