Forum Discussion
Simon_Blakely
Oct 14, 2018Employee
As detailed in
K21015971: Overview of F5 RuleGroups for AWS WAF
the primary avenue of support for F5 RuleGroups for AWS WAF is AWS Support
F5 Rules for AWS WAF - Bot Protection Rules
Please contact AWS Support (https://aws.amazon.com/contact-us) for AWS WAF related assistance
AWS do have a channel for accessing F5 Support, and access into the violation information.
Otherwise, you need to post an example blocked request (at least the headers) that may provide some clues as to the sort of violation that is being triggered.
Is the Content-Type being correctly set as JSON?