Forum Discussion
Hello,
you resolved this case?
Faced with the same messages in logs...
- NathSep 16, 2019Cirrostratus
Hi i don't remember 100% how we resolved this. But one thing I remember is that when we have successfully established GTM comminucation & iQuery, after a week my client changed the certificate uploaded on all of the GTMs and that is what caused the issue(i think). So what we did was, renew the device certs on all gtm devices and established GTM & iQuery again.
- Mayur_JadhavDec 10, 2019Cirrus
Hi Alexandr,
Have you resolved the issue? We have migrated EM to BIG-IQ almost few month back.
But not sure why this message coming every 10 Sec.
Any leads?
- jaikumar_f5Dec 10, 2019MVP
Do you have any EM in your infra. The /shared/em/ssl.crt/ is a folder.
This folder has certain EM certs in it. abchostname.crt could be the hostname of an EM in your infra. So that EM's cert would reside on the F5 devices for communication. If the cert does not exist, it means the EM could not establish communication with the F5 device.
- Mayur_JadhavDec 10, 2019Cirrus
No we migrated from EM to BIG-IQ recently, Not getting these alerts related to BIG-IQ or older EM date.
Also here why big3d is trying to list EM, as we dont have EM now.
- AlexandrDec 10, 2019Nimbostratus
Hello,
after upgrade to 14.1.2.1-0.0.4, this logs log message don't appears.
Before that, I opened a service request and received the following response (I'm not using BIG-IQ):
"Due to the change in 14.1.0 SELinux prevents big3d process access to files in /shared/em/ssl.crt/."