Forum Discussion

jone14_166962's avatar
jone14_166962
Icon for Altocumulus rankAltocumulus
Oct 05, 2018

Big-IP Edge Client / Windows 10 1809 - No internet connection with connected VPN

Hi everybody   I've updated my computer to Windows 10 Build 1809:   After a successfull connection with Big-IP Edge Client VPN the internet connection is broken. Ping to Google DNS servers...
BIG-IP Access Policy Manager (APM)
devops
edge client
vpn
windows 10 1809
  • jone14_166962's avatar
    jone14_166962
    Jan 23, 2019

    The latest windows update for Windows 10 1809 January 22, 2019—KB4476976 (OS Build 17763.292) seems to fix the issue!

     

Chris_T_373828's avatar
Chris_T_373828
Icon for Nimbostratus rankNimbostratus

I encountered a similar issue today after receiving the 1809 update yesterday. I have no Internet access when the VPN is connected. I haven't found a workaround.

 

Any workaround is appreciated.

 

Toby_Garcia_146's avatar
Toby_Garcia_146
Icon for Altostratus rankAltostratus
Oct 06, 2018

If you're an administrator on the device, you may be able to update add a static route to force traffic through the tunnel. But that won't work if the access policy is setup to drop the connection if the routing table changes.

 

In that case, your APM admin must update the policy with the workaround.