Forum Discussion

jone14_166962's avatar
jone14_166962
Icon for Altocumulus rankAltocumulus
Oct 05, 2018

Big-IP Edge Client / Windows 10 1809 - No internet connection with connected VPN

Hi everybody   I've updated my computer to Windows 10 Build 1809:   After a successfull connection with Big-IP Edge Client VPN the internet connection is broken. Ping to Google DNS servers...
BIG-IP Access Policy Manager (APM)
devops
edge client
vpn
windows 10 1809
  • jone14_166962's avatar
    jone14_166962
    Jan 23, 2019

    The latest windows update for Windows 10 1809 January 22, 2019—KB4476976 (OS Build 17763.292) seems to fix the issue!

     

NasimMalik_3304's avatar
NasimMalik_3304
Icon for Nimbostratus rankNimbostratus
Oct 06, 2018

Hi Chris, Please see below the latest update from F5 support. Hello Nasim.

 

Thank you for an update. Yes, the workaround should work.

 

I don't have right now much info about the bug details and when the permanent fix is ready. Currently, I'd recommend not moving other machines which normally use SSL VPN to release 1809 until the fix is ready. For those machines which have been already moved to 1809, you can use the mentioned workaround.

 

1803 (RS4) version shouldn't be affected by the mentioned bug but you can double-check.

 

Windows 10 version history https://en.wikipedia.org/wiki/Windows_10_version_history

 

I propose the following -> you will fully test the workaround and update me; from my end I will monitor the bug related updates (it is being handled with high priority by our product developers) and when I have something I will let you know.

 

I haven't tested it to windows 1803 version and as it looks to me as temporary fix and hard to implement on large scale.