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Altocumulus

Sep 18, 2019

AWS F5 Managed WAF rules not blocking simple SQL injection

We have subscribed to the "F5 Rules for AWS WAF - API Security Rules". Product page: https://aws.amazon.com/marketplace/pp/B07M948X2H.

A Web ACL has been created in our AWS account using this group of rules. It has been then associated to an API published on the Amazon API Gateway.

For some reason, even basic SQL injection are not blocked. For instance, a request with a url-encoded string like ' OR '1'='1 (see https://en.wikipedia.org/wiki/SQL_injection) in querystring is not blocked.

Switching to a group of rules managed by a competitor (Fortinet) resolved our problem. We are surprised the F5 rules are so permissive. Maybe we are missing something. Any thoughts ? Thank you.

AWS

F5 Rules for AWS WAF

security

15 Replies

crodriguez
Ret. Employee
Sep 18, 2019
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Is it possible your F5 RuleGroups were not configured to block but rather to just count violations? Per K21015971:

Configuring RuleGroups
You configure a RuleGroup with one of two Action values: Block or Count. When a RuleGroup Action is set to Block, it blocks traffic, and when it is set to Count, the following behaviors occur:
Traffic is allowed to pass through AWS WAF, even when the traffic matches the conditions of a rule.
Traffic that matches the conditions of a RuleGroup generate CloudWatch metrics, which you can use for troubleshooting.
- tbriot
  Altocumulus
  Sep 18, 2019
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  I confirm the rule group has NOT been set to Count.
  Btw, the https://support.f5.com/csp/article/K21015971 page seems a little bit outdated. The Actions are named 'No override' (instead of Block) and 'Override to count (instead of Count)'. See AWS documentation: https://docs.aws.amazon.com/waf/latest/developerguide/waf-managed-rule-groups.html.
  - tbriot
    Altocumulus
    Sep 23, 2019
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    How can F5 help our team resolve this issue ?
    Looks like K21015971 recommends to contact AWS Support but i don't see how AWS could help since F5 is implementing the rules.
crodriguez
Ret. Employee
Sep 23, 2019
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K21015971 indicates you must contact AWS support on AWS WAF issues such as this. I recommend that as your best starting point, and trust they will be able to help you.
- tbriot
  Altocumulus
  Sep 23, 2019
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  Thank you. We will contact the AWS support.
  - tbriot
    Altocumulus
    Sep 30, 2019
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    AWS support advised us to contact the F5 Support. According to them the issue is coming fromt F5's rules. To be honest, it makes a lot of sense.
    Can we have any support please ?
    
    -------------------------------------------------
    Here is the response from AWS:
    
    "I am really surprised that both these F5 Rules are not blocking a basic SQLi attack. However, I am glad that you have conducted this vulnerability assessment before deploying the managed rules in production. If the managed rules have not passed the vulnerability assessment, I would recommend not using them in production.
    
    Just as an additional check of the SQLi query string, I conducted a simulation of the SQLi attack using the AWS WAF Security Automations template [1][2]. This is a solution that automatically deploys a WAF solution with preconfigured rules for the most common attacks.
    
    Using the same query string that you provided me, the SQLi attack was also blocked by the automatically generated AWS WAF rules. This collaborates your observation that the Fortinet Managed Rules for AWS WAF - API Gateway is also able to block the SQLi attack.
    
    Given that the other two solution are able to block the same attack while the F5 Rules are not able to block the attack, I can only conclude that there is a something wrong with the F5 Rules, and I would recommend contacting F5 support with this information and request that they investigate both of these rules. If I had some visibility into the F5 rules, I would have done some further investigation, however, the rules are protected and only F5 can see what each rule in the rulegroup is doing.
    
    I hope that this information has been helpful and I wish I could investigate the F5 rules further, however, these are 3rd party managed rules that I do not have access to investigate.
    
    If you have any queries or require further information, please do not hesitate to contact me and I will be very happy to assist you.
    
    Have a pleasant day.
    
    References:
    
    [1] AWS WAF Security Automations - https://aws.amazon.com/solutions/aws-waf-security-automations/
    [2] Automated Deployment - https://docs.aws.amazon.com/solutions/latest/aws-waf-security-automations/deployment.html "
crodriguez
Ret. Employee
Sep 30, 2019
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I am checking to see how best to connect you with the appropriate support mechanisms. I should have an answer shortly.
crodriguez
Ret. Employee
Oct 01, 2019
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I spoke with our (F5) technical support team, and the consensus is that there are established channels for AWS Support to contact and work with F5 Support to resolve issues such as yours. The recommendation is for you to contact AWS Support again and ask to have your issue escalated. The escalation process should drive the necessary communication between AWS and F5. Please let me know how this goes for you.
tbriot
Altocumulus
Oct 02, 2019
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We have reopened the case on the AWS side, mentioning the escalation process you are refering to. Wait and see...
- crodriguez
  Ret. Employee
  Oct 20, 2019
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  Were you able to get your issue resolved? A couple of us here at F5 are curious.
Jeff_Parsons
Nimbostratus
Oct 19, 2019
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Any luck? I am exploring the AWS WAF F5 managed rules and am curious to see how the 'shared support model' is working out for customers.
- crodriguez
  Ret. Employee
  Oct 19, 2019
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  Good question, Jeff. Were you able to get your issue resolved, tbriot?
  - tbriot
    Altocumulus
    Oct 21, 2019
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    My issue is still not resolved. A lot of back-and-forth between F5 and AWS support teams. Now the ball is in AWS Support's court.
    It's been a month now since we first contacted both support teams. Since we had to move fast, we switched to a competitor... which rules for AWS WAF are working fine for us.

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We have subscribed to the \"F5 Rules for AWS WAF - API Security Rules\". Product page: https://aws.amazon.com/marketplace/pp/B07M948X2H.

A Web ACL has been created in our AWS account using this group of rules. It has been then associated to an API published on the Amazon API Gateway.

Switching to a group of rules managed by a competitor (Fortinet) resolved our problem. We are surprised the F5 rules are so permissive. Maybe we are missing something. Any thoughts ? Thank you.

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We have subscribed to the \"F5 Rules for AWS WAF - API Security Rules\". Product page: https://aws.amazon.com/marketplace/pp/B07M948X2H.

A Web ACL has been created in our AWS account using this group of rules. It has been then associated to an API published on the Amazon API Gateway.

Switching to a group of rules managed by a competitor (Fortinet) resolved our problem. We are surprised the F5 rules are so permissive. Maybe we are missing something. Any thoughts ? Thank you.

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Product page: https://aws.amazon.com/marketplace/pp/B07M948X2H. A Web ACL has been created in our AWS account using this group 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me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1743097580000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1743097580000","value":{"title":"Query Handler"},"localOverride":false},"Rank:rank:27":{"__typename":"Rank","id":"rank:27","position":2,"name":"Ret. Employee","color":"949494","icon":null,"rankStyle":"OUTLINE"},"User:user:217354":{"__typename":"User","id":"user:217354","uid":217354,"login":"crodriguez","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-05-09T01:00:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.f5.com/t5/s/zihoc95639/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:27"},"entityType":"USER","eventPath":"community:zihoc95639/user:217354"},"ModerationData:moderation_data:202131":{"__typename":"ModerationData","id":"moderation_data:202131","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:202131":{"__typename":"ForumReplyMessage","uid":202131,"id":"message:202131","revisionNum":1,"author":{"__ref":"User:user:217354"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalForum"},"parent":{"__ref":"ForumTopicMessage:message:202130"},"conversation":{"__ref":"Conversation:conversation:202130"},"subject":"Re: AWS F5 Managed WAF rules not blocking simple SQL injection","moderationData":{"__ref":"ModerationData:moderation_data:202131"},"body":"

Is it possible your F5 RuleGroups were not configured to block but rather to just count violations? Per K21015971:

Configuring RuleGroups

You configure a RuleGroup with one of two Action values: Block or Count. When a RuleGroup Action is set to Block, it blocks traffic, and when it is set to Count, the following behaviors occur:

Traffic is allowed to pass through AWS WAF, even when the traffic matches the conditions of a rule.
Traffic that matches the conditions of a RuleGroup generate CloudWatch metrics, which you can use for troubleshooting.

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Is it possible your F5 RuleGroups were not configured to block but rather to just count violations? Per K21015971:

Configuring RuleGroups

Traffic is allowed to pass through AWS WAF, even when the traffic matches the conditions of a rule.
Traffic that matches the conditions of a RuleGroup generate CloudWatch metrics, which you can use for troubleshooting.

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I confirm the rule group has NOT been set to Count.

Btw, the https://support.f5.com/csp/article/K21015971 page seems a little bit outdated. The Actions are named 'No override' (instead of Block) and 'Override to count (instead of Count)'. See AWS documentation: https://docs.aws.amazon.com/waf/latest/developerguide/waf-managed-rule-groups.html.

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I confirm the rule group has NOT been set to Count.

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How can F5 help our team resolve this issue ?

Looks like K21015971 recommends to contact AWS Support but i don't see how AWS could help since F5 is implementing the rules.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"179","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-09-23T05:31:24.000-07:00","lastPublishTime":"2019-09-23T05:31:24.000-07:00","metrics":{"__typename":"MessageMetrics","views":1013},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Forums/community:zihoc95639board:TechnicalForum/message:202130/message:202133","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"341","rawBody":"

How can F5 help our team resolve this issue ?

Looks like K21015971 recommends to contact AWS Support but i don't see how AWS could help since F5 is implementing the rules.

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K21015971 indicates you must contact AWS support on AWS WAF issues such as this. I recommend that as your best starting point, and trust they will be able to help you.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"169","kudosSumWeight":0,"postTime":"2019-09-23T09:51:18.000-07:00","lastPublishTime":"2019-09-23T09:51:18.000-07:00","metrics":{"__typename":"MessageMetrics","views":1005},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Forums/community:zihoc95639board:TechnicalForum/message:202130/message:202134","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDIwMjEzNSwyMDIxMzU","node":{"__ref":"ForumReplyMessage:message:202135"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"174","rawBody":"

K21015971 indicates you must contact AWS support on AWS WAF issues such as this. I recommend that as your best starting point, and trust they will be able to help you.

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Thank you. We will contact the AWS support.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"45","kudosSumWeight":0,"postTime":"2019-09-23T10:24:01.000-07:00","lastPublishTime":"2019-09-23T10:24:01.000-07:00","metrics":{"__typename":"MessageMetrics","views":1011},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Forums/community:zihoc95639board:TechnicalForum/message:202130/message:202135","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjF8aW50LDIwMjEzNiwyMDIxMzY","node":{"__ref":"ForumReplyMessage:message:202136"}}]},"editFrozen":false,"body@stringLength":"50","rawBody":"

Thank you. We will contact the AWS support.

AWS support advised us to contact the F5 Support. According to them the issue is coming fromt F5's rules. To be honest, it makes a lot of sense.

Can we have any support please ?

-------------------------------------------------

Here is the response from AWS:

\"I am really surprised that both these F5 Rules are not blocking a basic SQLi attack. However, I am glad that you have conducted this vulnerability assessment before deploying the managed rules in production. If the managed rules have not passed the vulnerability assessment, I would recommend not using them in production.

Just as an additional check of the SQLi query string, I conducted a simulation of the SQLi attack using the AWS WAF Security Automations template [1][2]. This is a solution that automatically deploys a WAF solution with preconfigured rules for the most common attacks.

Using the same query string that you provided me, the SQLi attack was also blocked by the automatically generated AWS WAF rules. This collaborates your observation that the Fortinet Managed Rules for AWS WAF - API Gateway is also able to block the SQLi attack.

Given that the other two solution are able to block the same attack while the F5 Rules are not able to block the attack, I can only conclude that there is a something wrong with the F5 Rules, and I would recommend contacting F5 support with this information and request that they investigate both of these rules. If I had some visibility into the F5 rules, I would have done some further investigation, however, the rules are protected and only F5 can see what each rule in the rulegroup is doing.

I hope that this information has been helpful and I wish I could investigate the F5 rules further, however, these are 3rd party managed rules that I do not have access to investigate.

If you have any queries or require further information, please do not hesitate to contact me and I will be very happy to assist you.

Have a pleasant day.

References:

[1] AWS WAF Security Automations - https://aws.amazon.com/solutions/aws-waf-security-automations/

[2] Automated Deployment - https://docs.aws.amazon.com/solutions/latest/aws-waf-security-automations/deployment.html \"

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AWS support advised us to contact the F5 Support. According to them the issue is coming fromt F5's rules. To be honest, it makes a lot of sense.

Can we have any support please ?

-------------------------------------------------

Here is the response from AWS:

I hope that this information has been helpful and I wish I could investigate the F5 rules further, however, these are 3rd party managed rules that I do not have access to investigate.

If you have any queries or require further information, please do not hesitate to contact me and I will be very happy to assist you.

Have a pleasant day.

References:

[1] AWS WAF Security Automations - https://aws.amazon.com/solutions/aws-waf-security-automations/

[2] Automated Deployment - https://docs.aws.amazon.com/solutions/latest/aws-waf-security-automations/deployment.html \"

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I am checking to see how best to connect you with the appropriate support mechanisms. I should have an answer shortly.

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I am checking to see how best to connect you with the appropriate support mechanisms. I should have an answer shortly.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:202137_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:202138":{"__typename":"ModerationData","id":"moderation_data:202138","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:202138":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:217354"},"id":"message:202138","revisionNum":1,"uid":202138,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalForum"},"parent":{"__ref":"ForumTopicMessage:message:202130"},"conversation":{"__ref":"Conversation:conversation:202130"},"subject":"Re: AWS F5 Managed WAF rules not blocking simple SQL injection","moderationData":{"__ref":"ModerationData:moderation_data:202138"},"body":"

I spoke with our (F5) technical support team, and the consensus is that there are established channels for AWS Support to contact and work with F5 Support to resolve issues such as yours. The recommendation is for you to contact AWS Support again and ask to have your issue escalated. The escalation process should drive the necessary communication between AWS and F5. Please let me know how this goes for you.

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","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:202138_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:202139":{"__typename":"ModerationData","id":"moderation_data:202139","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:202139":{"__typename":"ForumReplyMessage","uid":202139,"id":"message:202139","revisionNum":1,"author":{"__ref":"User:user:282819"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalForum"},"parent":{"__ref":"ForumTopicMessage:message:202130"},"conversation":{"__ref":"Conversation:conversation:202130"},"subject":"Re: AWS F5 Managed WAF rules not blocking simple SQL injection","moderationData":{"__ref":"ModerationData:moderation_data:202139"},"body":"

We have reopened the case on the AWS side, mentioning the escalation process you are refering to. Wait and see...

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"115","kudosSumWeight":0,"postTime":"2019-10-02T05:23:35.000-07:00","lastPublishTime":"2019-10-02T05:23:35.000-07:00","metrics":{"__typename":"MessageMetrics","views":1001},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Forums/community:zihoc95639board:TechnicalForum/message:202130/message:202139","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDIwMjE0MiwyMDIxNDI","node":{"__ref":"ForumReplyMessage:message:202142"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"120","rawBody":"

We have reopened the case on the AWS side, mentioning the escalation process you are refering to. Wait and see...

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:202139_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:202142":{"__typename":"ModerationData","id":"moderation_data:202142","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:202142":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:217354"},"id":"message:202142","revisionNum":1,"uid":202142,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalForum"},"parent":{"__ref":"ForumReplyMessage:message:202139"},"conversation":{"__ref":"Conversation:conversation:202130"},"subject":"Re: AWS F5 Managed WAF rules not blocking simple SQL injection","moderationData":{"__ref":"ModerationData:moderation_data:202142"},"body":"

Were you able to get your issue resolved? A couple of us here at F5 are curious.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"82","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-10-20T14:04:22.000-07:00","lastPublishTime":"2019-10-20T14:04:22.000-07:00","metrics":{"__typename":"MessageMetrics","views":1000},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Forums/community:zihoc95639board:TechnicalForum/message:202130/message:202142","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"87","rawBody":"

Were you able to get your issue resolved? A couple of us here at F5 are curious.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:202142_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"AssociatedImage:{\"url\":\"https://community.f5.com/t5/s/zihoc95639/images/cmstNDEtSzFzVEth\"}":{"__typename":"AssociatedImage","url":"https://community.f5.com/t5/s/zihoc95639/images/cmstNDEtSzFzVEth","height":0,"width":0,"mimeType":"image/svg+xml"},"Rank:rank:41":{"__typename":"Rank","id":"rank:41","position":18,"name":"Nimbostratus","color":"CCCCCC","icon":{"__ref":"AssociatedImage:{\"url\":\"https://community.f5.com/t5/s/zihoc95639/images/cmstNDEtSzFzVEth\"}"},"rankStyle":"FILLED"},"User:user:87732":{"__typename":"User","id":"user:87732","uid":87732,"login":"Jeff_Parsons","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-18T17:14:33.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.f5.com/t5/s/zihoc95639/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:41"},"entityType":"USER","eventPath":"community:zihoc95639/user:87732"},"ModerationData:moderation_data:202140":{"__typename":"ModerationData","id":"moderation_data:202140","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:202140":{"__typename":"ForumReplyMessage","uid":202140,"id":"message:202140","revisionNum":1,"author":{"__ref":"User:user:87732"},"readOnly":false,"repliesCount":4,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalForum"},"parent":{"__ref":"ForumTopicMessage:message:202130"},"conversation":{"__ref":"Conversation:conversation:202130"},"subject":"Re: AWS F5 Managed WAF rules not blocking simple SQL injection","moderationData":{"__ref":"ModerationData:moderation_data:202140"},"body":"

Any luck? I am exploring the AWS WAF F5 managed rules and am curious to see how the 'shared support model' is working out for customers.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"138","kudosSumWeight":0,"postTime":"2019-10-18T17:17:24.000-07:00","lastPublishTime":"2019-10-18T17:17:24.000-07:00","metrics":{"__typename":"MessageMetrics","views":1008},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Forums/community:zihoc95639board:TechnicalForum/message:202130/message:202140","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDIwMjE0MSwyMDIxNDE","node":{"__ref":"ForumReplyMessage:message:202141"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"143","rawBody":"

Any luck? I am exploring the AWS WAF F5 managed rules and am curious to see how the 'shared support model' is working out for customers.

Good question, Jeff. Were you able to get your issue resolved, tbriot?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"72","kudosSumWeight":0,"postTime":"2019-10-18T18:40:45.000-07:00","lastPublishTime":"2019-10-18T18:40:45.000-07:00","metrics":{"__typename":"MessageMetrics","views":1013},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Forums/community:zihoc95639board:TechnicalForum/message:202130/message:202141","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8aXwxfDM5OjF8aW50LDIwMjE0MywyMDIxNDM","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjF8aW50LDIwMjE0MywyMDIxNDM","node":{"__ref":"ForumReplyMessage:message:202143"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"77","rawBody":"

Good question, Jeff. Were you able to get your issue resolved, tbriot?

My issue is still not resolved. A lot of back-and-forth between F5 and AWS support teams. Now the ball is in AWS Support's court.

It's been a month now since we first contacted both support teams. Since we had to move fast, we switched to a competitor... which rules for AWS WAF are working fine for us.

My issue is still not resolved. A lot of back-and-forth between F5 and AWS support teams. Now the ball is in AWS Support's court.

It's been a month now since we first contacted both support teams. Since we had to move fast, we switched to a competitor... which rules for AWS WAF are working fine for us.

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AWS F5 Managed WAF rules not blocking simple SQL injection

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